About Lumo

What Lumo is

Lumo is an AI-powered character conversation platform. It lets you discover, create and interact with fictional AI characters through personalised conversations and interactive stories.

Every character is fictional and every reply is generated by an AI model. The Terms of Use explain what that means in practice; the Privacy Policy explains, in plain language, what happens to what you write.

What Lumo offers

• AI-powered conversations with fictional characters
• Custom AI character creation, with the option to publish a character for others to chat with
• Personalised personas that shape how a conversation addresses you
• Interactive story and role-play experiences
• AI-generated images inside conversations
• Optional paid digital features — subscriptions and gem packs, sold as in-app purchases

The company

Lumo is developed and operated by NEXT HORIZON TECHNOLOGIES LLC, a United States software company building consumer software, mobile applications and AI-powered digital products.

Lumo is the customer-facing brand; NEXT HORIZON TECHNOLOGIES LLC is the legal entity behind it and the party you contract with under the Terms of Use.

Contact

For account, billing, subscription or technical support, contact us at support@lumochat.ai.

The Contact page explains the fastest ways to reach us, and the Privacy Policy, Terms of Use and Refund Policy set out the rest.